Now running negotiation firm Black Swan, Chris Voss reveals the strategies he used throughout his career in the FBI to defuse criminals and hostage-takers out of high-stake and deadly situations, and how you can use those same skills in business and in life.
What a loaded question! On a recent Facebook live episode of Tough Love with Kerwin, Jen asked me how she should let go of her narcissist husband…So, I put my marriage counselling cap on and gave her some home truths about what she should do. Read below or scroll down to watch the full show.
I can typically read someone’s psychology within about 30 seconds of speaking to them, just simply by the words that fall out of their mouth. And when I say fall out of their mouth, most people aren’t conscious of what they’re saying. They’re just allowing the same old things to come out because this is the pattern of language they’ve been using for years.
For me, I think a sign of humility is when someone gives you feedback and you have the ability to sit, listen and not feel like you have to respond.
You need to be open to feedback.
The truth can hurt, but sometimes it’s what you need to hear in order to get off your butt. In a recent Tough Love with Kerwin, Sarah told us that she protects herself from being blamed, rejected or criticised because she was bullied. I serve it to Sarah straight and tell her exactly what she needs to do to push through her barriers.
In order to grow, you have to be open to continuous learning. Learning is good for your brain, it’s good for your personal development and it leads to places, people and opportunities that you would otherwise never experience.
Who’s created a lot of shit in their lives? When you can accept full responsibility for every single creation in your life, you’ve fully owned the power, and you become powerful beyond measure.
When you consider ideas versus execution, what do you think is most important from a business perspective? A really great idea, or really solid execution.
Nothing bothers me more than a needy person and I know I’m not the only one. It’s probably one of the most unattractive qualities a human can have. And once you display that clingy, needy desperation, it’s hard to get respect.
I’ve spent some time with some fortune 500 companies in the US and it’s interesting to get inside the minds of companies that have hundreds of millions of dollars to play with.